Help center

How SocialPylot Connects, Schedules & Tracks

Everything you need to know about connecting your social accounts, scheduling and publishing posts, and tracking real performance across every platform.

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› Connecting social accounts

› Scheduling & publishing posts

› Tracking performance & analytics

› Accounts, workspaces & security

› Plans, pricing & getting started

Still have questions?

We are happy to help you get set up, connect your platforms and start publishing.

› Connecting social accounts

Which social platforms can I connect to SocialPylot?

How does the connection process work?

Where are my access tokens stored, and who can see them?

What happens to scheduled work if I disconnect an account?

Can I connect more than one account per platform?

› Scheduling & publishing posts

How do I schedule a post in SocialPylot?

Do scheduled posts publish while I am logged out?

What happens if a token expires before a scheduled post goes live?

Can I customise the caption per platform?

Does SocialPylot publish automatically without my approval?

What does each publish status mean?

› Tracking performance & analytics

What metrics does SocialPylot track?

Where do the numbers come from?

How often is analytics data refreshed?

Can I see which posts drive the most engagement?

Can I export analytics data?

Why might live totals differ from dashboard totals?

› Accounts, workspaces & security

How do workspaces work?

What team roles are available?

Can approvals gate a post before it goes live?

Is my data secure?

› Plans, pricing & getting started

Can I start for free?

What limits apply per plan?

How do I get started?

Where can I learn more about how SocialPylot works?

Still have questions?